Check out Our U-verse Experience
Posted on 18 May 2009 at 01:07 pm | Tagged as: Blogerati, Caveat Emptor, Universe Of Movies
From my many experiences with technical support, ATT UVerse is most definitely the very worst. It might not get any poorer unless apes worked the telephones. I searched and found a load of enticing U-verse reviews , I ordered television and internet service. They penciled me for our install 10 days after at midday.
So I took time off to be at my house ( an adult over 18 has to be home ). At 1 I called to find out the 411 of the installer. They repeatedly transferred me to more customer suuport and after 25 minutes, a customer support person told me they didn’t have my correct street number so they needed to reschedule me. I said, “You couldn’t just call ?” The only thing she said missing any emotion behind it was, “Sorry. We can pencil you in for a few weeks from now.” Say What ? Somehow 7 days without tv and internet turned into over a month
No sir. So I was on their butts every single day
After 13 phone calls, part of my life listening to 80s music, a million transfers to different depts who kept shipping me back to the dept that transferred me in the first place, a slew of dialtones whenever I asked for a manager, I finally got the date changed to a few days later.
Guess what? Same story as before.
I quit.
FFS reject Uverse with everyone else.











